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Notice to Phoebe Putney Memorial Hospital Patients Regarding Missing Desktop Computer

Phoebe Putney Memorial Hospital (“PPMH”) takes our obligation to protect our patients’ personal health information seriously.

On November 6, 2013, PPMH learned that a password protected unencrypted desktop computer went missing from one of our clinics the day before. We immediately contacted the Albany Police Department and began a thorough internal investigation, including hiring an expert computer forensics company, to identify the information contained on the computer. After conducting a detailed review, we determined that the computer may have contained patient information, including patient names, addresses, dates of birth, dates of service, physician’s names, and diagnosis information. We have been cooperating with law enforcement in their investigation, but, to date, the computer has not been located.

We deeply regret any concerns and inconvenience this has caused our patients. We have reviewed and enhanced our security policies and procedures and have re-enforced with all staff the importance of handling patient information with care to prevent something like this from happening in the future.

This incident affected a limited number of PPMH patients treated between May 2010 and October 2013. As a precaution, we began notifying the affected patients by mail on January 3, 2014. If you believe you may be affected but did not receive a letter by February 1, 2014, please do not hesitate to call 1-877-866-6056 Monday through Friday between 9:00 a.m. and 9:00 p.m. Eastern Time.