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Phoebe Announces Around-the-Clock Tele-ICU Services for Albany...

Albany, GA

News Release - Casey Dixon
Phoebe Public Relations Coordinator

ALBANY, Ga. – Critical care patients at Phoebe Putney Memorial Hospital will soon receive even more intensive care. Phoebe has partnered with Advanced ICU Care®, the nation’s largest provider of tele-ICU services, to augment patient safety and quality of care in the critical care, medical intensive care and surgical intensive care units.

“The Advanced ICU Care program that we selected provides 24/7 access to critical care providers, who are able to collaborate with the bedside physicians, nurses, therapists and technicians. And it all happens continuously to address medical issues and concerns,” says Doug Patten, MD, Phoebe’s chief medical officer.

“Having intensivists immediately available as partners to our bedside physicians will provide better and safer care. This is another example of our commitment to delivering the highest standards in patient care and safety, and it is accomplished at no additional cost to our patients” Dr. Patten said.

Patient advantages can include:

  • faster weaning from ventilator support,
  • better compliance with ventilator ‘bundles,’
  • shorter length of stay, and reduced likelihood of ICU-related complications and mortality.

"We are pleased to support Phoebe Putney Memorial Hospital and help optimize ICU care," said Mary Jo Gorman, MD, MBA, chief executive officer for Advanced ICU Care. "We have seen firsthand the impact that telemedicine has had on reducing ICU mortality and improving patient care and safety in the intensive care unit. Phoebe’s commitment to quality makes them a good partner."

The Advanced ICU Care intensivist-led team operates from a centralized location that is electronically connected to Phoebe’s ICU patients, allowing Advanced ICU Care to continuously monitor patient vital signs, medications, labs, trends in patients’ clinical status, and outcomes of care. The Advanced ICU Care data management tools aids in identifying problems before they become urgent, prompting immediate intervention when necessary.

A two-way video camera in each critical care patient room enables face-to-face consultation between the bedside and the Advanced ICU Care teams. Because patient privacy is a top priority at Phoebe, cameras are turned away from the patient and microphones are turned off when not in use. They do not record any sounds or footage. Audio and video equipment is activated only when needed. The sound of a doorbell lets patients and family members know when the tele-intensivist or critical care nurse “enters” the room, similar to when a bedside physician or nurse enters the room.

Together, Phoebe’s bedside team and Advanced ICU Care collaborate to ensure that physician care plans are carried out, that patient care issues are identified and acted upon immediately, and that best practices are consistently implemented.

About Phoebe Putney Memorial Hospital
Phoebe Putney Memorial Hospital, the flagship of Phoebe Putney Health System, is one of Georgia's largest comprehensive regional medical centers and is fully accredited by DNV Healthcare, the only hospital accreditation program approved by the US Centers for Medicare and Medicaid Services (CMS) that integrates the ISO 9001 Quality Management System with the Medicare Conditions of Participation.

Founded in 1911, Phoebe Phoebe's goal has been to bring the finest medical talent and technology to the citizens of Southwest Georgia, and to serve all citizens of the community regardless of ability to pay.

With almost 700 beds, 400 physicians, and an additional 3,800 employees, Phoebe is nationally recognized for clinical excellence and innovative community health programs. Among its many recognitions is being the first hospital in America to become a three-time winner of the prestigious VHA Leadership award for excellence and in 2006 became the first ever to receive the award for a fourth time. A recipient of the HealthGrades Vascular Surgery Excellence Award™ for four years in a row (2010-2013), Phoebe was ranked #1 in GA for Vascular Surgery in 2013.

As a true not-for-profit community hospital, Phoebe is operated by a volunteer board drawn from the community it serves and is constantly reinvesting in the health of Southwest Georgia through programs in prevention, education and research that go beyond the bounds of traditional medicine. For more information, visit www.PhoebePutney.com.

About Advanced ICU Care
Advanced ICU Care helps improve ICU patient care. As the largest provider of tele-ICU services, Advanced ICU Care has a proven track record of improving the clinical and financial performance of its hospital partners. Advanced ICU Care's tele-ICU programs combine experienced intensivist-led care teams, sophisticated technology and collaborative programs with hospital staff to achieve a rigorous focus on evidence-based best practices that improve patient care and safety. Our team brings insights gained from decades of nationally recognized ICU leadership and expertise in both bedside ICU and tele-ICU environments. For more information, visit www.icumedicine.com.

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