Asking for a Patient Condition Report
All inquiries for information about a patient at any Phoebe facility, must be directed to the PR/Marketing department. Hospitals and health systems are responsible for protecting the privacy and confidentiality of their patients and patient information. HIPAA regulations govern which information may and may not be released without authorization from the patient.
Information that can be released:
A patient condition report may be obtained by contacting the PR/Marketing department at (229) 312-7106. The patient's general condition may be released only if the inquiring person identifies the patient by name and correct spelling of the name, and if the patient is listed in our patient directory. Only a one-word condition may be released: good, fair, serious, critical or undetermined.
Information that cannot be released:
Information or identity of sexual assault victims, suspected domestic violence victims, psychiatric, drug or alcohol abuse patients will not be released. No information concerning prisoners nor cause, date or time of death of any patient will be released.
Release of any medical information beyond the one-word condition, including interviews and photographs with the patient or medical staff, requires written authorization by the patient or patient's legal representative.
Patient Conditions (Definitions)
Below are five one-word conditions approved by the American Hospital Association:
Good: Vital signs are stable. Patient is conscious and comfortable.
Fair: Vital signs are stable. Patient is conscious. Patient is uncomfortable or may have minor complications.
Serious: Vital signs may be unstable and not within normal limits. Patient is acutely ill. Indicators are questionable.
Critical: Vital signs are clearly unstable or not within normal limits. Patient is acutely ill. Indicators are questionable.
Undetermined: This is not a medical classification. The term is used to indicate that the patient is presently being evaluated.
For all media inquiries, please contact the Phoebe Public Relations/Marketing
department at (229) 312-7106.